Privacy Policy

Last Updated: [Insert Date]

At Saddle Store (“we,” “us,” or “our”), operating through horsetackessentials.com, we are committed to protecting the privacy of our equestrian enthusiasts, competitive riders, stable managers, and pet owners worldwide. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make purchases from our premium equestrian and pet supply store.

1. Information We Collect

We collect information to provide better services to all our riders and pet owners:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment processors), and phone number for order fulfillment.
• Device and Usage Information: We automatically collect information about your device and how you interact with our site, including IP address, browser type, pages viewed, and items purchased to improve our equestrian product offerings.
• Cookies and Tracking Technologies: As detailed below, we use these technologies to remember your preferences and provide a seamless shopping experience for tack, equipment, and supplements.

2. How We Use Your Information

Your information helps us serve the global equestrian community better:

• Process and fulfill your orders for bridles, body protectors, dog coats, and other premium products
• Provide customer support for competitive riders and stable managers
• Improve our product selection and website functionality
• Communicate about orders, products (like new arrivals in saddlery or pet supplies), and promotions
• Prevent fraud and enhance security for high-value equestrian equipment purchases
• Comply with legal obligations relevant to international shipping

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners for payment processing (Visa, MasterCard, JCB, PayPal), shipping carriers, and IT services, all bound by confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, such as for customs declarations for international tack shipments.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred, with notice provided.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve equestrian professionals globally (excluding some Asian and remote regions), your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your data, just as you protect your horses:

• SSL encryption for all transactions
• PCI DSS compliant payment processing
• Limited access to personal information within our organization
• Regular security assessments of our systems

While we take these precautions, no internet transmission is completely secure. We encourage riders to use strong passwords and log out after sessions.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: Request access to or correction of your information through your account or by contacting us.
• Deletion: Request deletion of personal data, subject to legal retention requirements for financial records.
• Opt-Out: Unsubscribe from marketing communications at any time using the link in our emails.
• Restriction and Portability: Request restriction of processing or data portability where applicable.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for site functionality, like remembering items in your cart as you shop for bridlework or pet supplies.
• Performance Cookies: Help us understand how riders and pet owners use our site to improve navigation and product displays.
• Marketing Cookies: Allow us to show relevant ads for equestrian products you may be interested in.

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from young riders without parental consent.

9. Changes to This Policy

We may update this policy as our equestrian business evolves. Significant changes will be communicated through our website or email for our valued customers.

10. Contact Us

From our family to your stable, we appreciate your trust in Saddle Store for all your equestrian and pet supply needs.

Ride on,
The Saddle Store Team