At Saddle Store, we understand that equestrian enthusiasts worldwide rely on our premium products to support their passion. That’s why we’ve designed a comprehensive delivery system to bring quality horse tack, rider apparel, and equestrian equipment directly to your stable door – wherever you are in the world.

Our Delivery Promise to Equestrians

Fast Processing: We know you can’t wait to use your new equipment. All orders are processed within 1-2 business days by our team of horse-loving experts who carefully check each item before dispatch.

Shipping Options Designed for Riders

Standard Shipping (10-15 Business Days)

Our most popular option for riders who need their equipment promptly:

  • Carriers: DHL or FedEx for reliable tracking
  • Flat rate: $12.95 USD regardless of order size
  • Ideal for competition riders needing gear before events
  • Includes full tracking and insurance

Free Economy Shipping (15-25 Business Days)

Perfect for planned purchases and stable essentials:

  • Free on all orders over $50 USD
  • Carrier: EMS for cost-effective delivery
  • Great value for bulk orders or non-urgent items
  • Basic tracking included

Global Reach with Equestrian Understanding

While we proudly serve customers worldwide (excluding some Asian and remote regions), we maintain the personal touch of your local tack shop. Our Chicago-based team understands the seasonal needs of riders and ensures your equipment arrives when you need it most.

Hassle-Free Returns

We stand behind every bit, bridle, and boot we sell. If any item doesn’t meet your expectations:

  • 15-day return window from delivery date
  • Easy return process handled by fellow equestrians
  • Original payment method refund

Pro Tip: Planning for competition season? Order well in advance and take advantage of our free shipping option for complete outfits and equipment sets.

Payment Options for International Riders

We accept all major payment methods to make your shopping experience seamless:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Have specific delivery questions about your region? Our team of horse enthusiasts is always ready to help at [email protected].

From our Chicago headquarters at 959 Farland Street to your stable, we’re committed to delivering quality equestrian products with the care and attention your horse deserves.

Ride on,
The Saddle Store Team